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WIGWAG  Knowledge Manager makes publishing, sharing and collaborating on knowledge easy. Click on a feature below to learn more about it. If you require a particular feature and cannot find it listed below, please contact us.

 

Publish
Share knowledge, including Microsoft Office documents and PDF files from your web browser.

Workflow ^NEW!
Create permission-based workflows for publishing and updating knowledge items.

LDAP Integration ^NEW!
Integrate users and groups from Microsoft Active Directory, Novell eDirectory, etc.

Feedback
Various feedback mechanisms help to improve quality of knowledge including "helpful" ratings.

Attachments
Attach files to articles and search the contents of Microsoft Office and PDF attachments easily.

Publish Dates
Set start/expiry dates to show time-sensitive knowledge items only when required.

Active Response
Provide commonly requested knowledge in response to search words as they are typed.

Quick Add & Edit
Add new knowledge and change existing entries while browsing your knowledge base.

Search
Fast search of knowledge items including META data, custom fields and attachments.

Syndicate
Share content via RSS with automatic syndication of Web Tools, hot topics, etc.

Themes
Choose from included themes or integrate into your existing website or intranet design.

Users
Multiple user accounts which can be assigned to local or LDAP groups.

Print
Printer friendly versions of all knowledge items are only a click away.

PDF Export
Export knowledge items into PDF format for printing or archiving in just one click.

Email
Send links to knowledge items via email to friends, customers or associates.

Backups
Backup your entire knowledge base in just a few clicks from the control panel.

Related Knowledge Items
Related knowledge items are detected and shown automatically to facilitate easy browsing.

Custom Fields
Create, assign, filter and search unlimited custom data fields for knowledge items.

Statistics
Get a complete overview of how customers, staff and partners are using your knowledge base.

Import
Import existing knowledge items using the CSV-based import wizard.