FEATURES

Account and user management:

SIP & IAX Support

Multiple Calls on one account

Account for New Phone Number

Recharge Account through IVR.

Customer management

post-pay/prepay recharge

Agent Account

Batch management

Signup(customer)

Account detail(Agent,Customer)

Caller ID Authentication

Recharge/payment online

Rate Management:

Billing Increment

PEAK & OFF-PEAK rates

Expiry of rates;

Import Rate sheet

Rate-sheet Simulator

LCR

Gateway Management:

Multiple Provider supported

Multiple gateway supported

Billing Reports and Invoice management:

CDR (Admin,Agent,Customer)

Calls Report

Profit & loss report(Admin,Agent)

Traffic Report

Search Criteria for reporting

Export report to PDF & CSV

Invoice generation

Calling Features:

PC-Phone

Device-Phone

Phone-Phone

PC-PC

Device-Device

Call Recording

Follow me through Access Number

 Additional Features:

Multi language support in customer module

Multi currency support for Balance Announcement

Auto Recharge

Signup

Email activation to verify customer email address.

User Validation support for admin

Data Base backup and Restore Facility

Export data into XML or CSV

Calling card:

Pin base calling card

Pin less calling card

Gateway Supported:

Quantum

Cisco

IVR Management:

IVR prompts( balance, destination, credit time)

Customize IVR in Multilanguage

Recharge through IVR

DID Support:

DID incoming

Manage DIDs for customer with different criteria

Phone to PC

Reports